Trustmarque acknowledge a successful business is also a sustainable business and that a responsible approach to developing relationships between companies and the communities they serve, global or local, is a vital part of delivering business success.
With this in mind, this statement and guiding principles informs decisions that affect all the stakeholders recognised.

Our Team Beliefs

• The most important part of our business is our people
• If we treat our people well they will enjoy working here
• Our people are the future of our business
• Health and safety is a priority

The following principles guide us with our people

• We invest in our people and value their contribution
• We seek to exceed our legal obligations in support and benefits
• We treat everyone with respect and dignity
• We listen to what our people say and act upon their views
• We are committed to a fairness and equality of opportunity
• We will develop and train our people well

Our Community beliefs

• Our business forms part of our community and we are integral to it
• Our community can benefit from our involvement and engagement
• We have a responsibility to our neighbours

The following principles guide us with our community

• We support charity, locally and nationally
• We forge links with schools and colleges
• We employ from the local community where possible
• Our reputation is important within the community

Our Environment Beliefs

• The environment is our responsibility
• Business make a major impact on the environment
• It is important to do what we can to protect the environment

The following principles guide our activities

• We will remain carbon neutral and control our carbon footprint
• We will maintain all our Quality Accreditations
• Consideration will be given to ensure protection of the environment
• We are committed to recycling, waste reduction and minimising our environmental impact

Our Suppliers Beliefs

• Sound business relationships underpin our business
• our suppliers are an important part of our business
• Integrity in our business relationships

The following principles guide us with our suppliers

• All suppliers will be treated fairly and reasonably
• Feedback and review is key to developing and improving our relationships
• Robust service level agreements are important to ensuring standards are maintained
• We treat suppliers as business partners