For the most part, this has meant automation of existing paper based processes, but the computing power now available means many organisations can do things that were once unthinkable in all but the largest enterprises.
Current software and computer systems combine to give even the smallest organisations the ability to analyse their business patterns in detail, and hence benefit from the competitive advantage that this gives them.
What is business intelligence?
Business intelligence is all about turning data, the product of computer systems, into information. This information can then be used for analysis, decision making, and gaining a true picture of the organisation. Business intelligence can be anything from a simple spreadsheet, to a live customer database displaying customer growth, importance, and status as a snapshot at any moment in time.
What can it do?
Business intelligence allows businesses get a snapshot of what's happening; it adds another dimension to the many megabits of data that organisations generate on a daily basis. Used effectively business intelligence can aid many organisations with decision making, trend spotting, problem or issue identification and a whole host of other things. These in turn can help organisations improve service levels, iron out problems, and focus on areas with the highest return.
New Tools
Recent advancements have seen a number of tools that allow data to be presented graphically, then navigated. These provide a level of interaction and understanding that takes data analysis and business intelligence to the next level.
Trustmarque Business Intelligence
Here at Trustmarque Solutions, we supply a number of business intelligence applications, which will help you make sense of the raw data which is generated on a daily basis. These solutions cater for many market sectors as listed below.
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ORGANISATION TYPE
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BENEFIT
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Sales/Commercial
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Analyse sales data to make purchasing efficiencies & spot trends. Gain customer insight.
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Police
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Analyse crime statistics, target geographical areas
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Health
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Deployment/Optimisation of healthcare recourses. Staff workload.
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Education
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Spot patterns in attendance statistics. Set school improvement targets and mange staff performance
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Government
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Monitor KPI's and recourse management
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Contact us today to discuss these solutions, and how your organisation can benefit from Business Intelligence software.