Careers
What is it like to work for us?
When asked what they like most about working for Trustmarque, employees almost invariably answer "The people!" We pride ourselves on being a great company to work for, achieving "One to Watch" status in the Sunday Times Best Companies "Small Companies" list 2010.
When you join Trustmarque, you will find yourself in a fast-paced and challenging environment; expectations are high, but commitment and success is recognised and rewarded. Within these fast-paced roles, you will receive excellent support both from your own team and throughout the company. We offer the opportunity to become an expert in a specialised and growing market area, including internationally recognised accreditations. Trustmarque has continued to grow throughout the recession, so we can offer jobs within a thriving organisation with excellent earning and growth potential!
We are also working towards Investors in People, an accreditation which reflects our commitment to growing and developing our employees. All employees have access to training and development opportunities to help them achieve their potential within their role; we are also very much committed to developing future potential, and promoting from within.
What do we offer?
Our head office is based at Monks Cross, on the outskirts of York - onsite parking is available, and there is also a good bus service from the centre of York. At present, our benefits include 25 days' holiday (rising to 28 with length of service), a contributory pension scheme, life assurance and a range of supporting services via our Employee Assistance Programme.
Current Vacancies
These are listed below. You will be directed to our secure applications system when applying for a vacancy.
Major Account Manager
Location/Division: Trustmarque House
Due to expansion, we are looking for a number of sales account managers to work within our Major Accounts team, based in York. This sales team is responsible for managing and maximising accounts which sit within the top quartile of our margin generators. The role involves selling software licensing and services solutions to large organisations, both over the phone and face to face.
If you have worked within a licensing, software or services sales environment, or can demonstrate your ability to understand and communicate complex sales propositions, you are likely to be a strong candidate for the role. Previous experience of selling large-scale Microsoft solutions is particularly desirable. We are very much committed to developing our employees, and in this role you would have the opportunity to become an accredited expert in many areas of software licensing.
The salary for this role is in the range £20,000 - £28,000 with additional OTC of £20,000, based on your sales performance against target. The commission scheme is uncapped, so the role does offer a fantastic earning potential.
Trustmarque Solutions is an equal opportunity employer and applications from persons of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcomed.
REF: MAM003Mid-Market Account Manager
Location/Division: Trustmarque House
Due to expansion, we are looking for 2 sales account managers to work in our Mid-Market sector, based in York. This sales team is responsible for managing and maximising accounts which sit within the Mid-Market space – typically organisations of up to 1500 seats. The role involves selling software licensing and services solutions, predominantly over the phone but with some face-to-face meetings.
Our ideal candidate would have some experience of a licensing, software or services sales environment. However, if you do not have this, but have demonstrable sales success, achieved in a fast-paced environment with a complex product set, we would still like to hear from you. We are very much committed to developing our employees, and in this role you would have the opportunity to become an accredited expert in many areas of software licensing.
The salary for the role is in the range £18,000 - £25,000 with additional OTC of £14,400, based on your sales performance against target. The commission scheme is uncapped, so the role does offer a fantastic earning potential.
Trustmarque Solutions is an equal opportunity employer and applications from persons of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcomed.
REF: MMAM160710New Business Manager (External)
Location/Division: Trustmarque House
This role is a field-based new business sales role selling software licensing and services to organisations with seat counts of more than 250, in all business sectors. Newly won accounts will remain within the team to be developed for a period of no more than 12 months; they will then be passed on to a dedicated account management team, allowing you to focus on generating new business. The role requires high levels of new business growth and maintenance of strong relationships with prospect customers. The role carries sales targets based on an annual new business sales growth plan.
If you have worked within a licensing, software or services sales environment, or can demonstrate your ability to understand and communicate complex sales propositions, you are likely to be a strong candidate for the role. Previous experience of selling large-scale Microsoft solutions is particularly desirable. We are very much committed to developing our employees, and in this role you would have the opportunity to become an accredited expert in many areas of software licensing.
The basic salary for this role is in the range £25-35k, with additional OTC of £30k, plus car or car allowance. This team is focused on the Midlands and North of England, and the successful candidate can be based either from home or at our York office.
Trustmarque Solutions is an equal opportunity employer and applications from persons of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcomed.
REF: NBME016Partner Account Manager
Location/Division: Trustmarque House
The Partner Account Manager (PAM) role is a proactive vendor management and sales role with a view to managing Trustmarque’s relationship with its vendors, and maximising funding available for promotion. In addition, a major part of the (PAM) role is to develop business relationships with vendor partners and increase the overall marketing funding available to Trustmarque.
When applying, please confirm your eligibility to work in the UK.
Trustmarque Solutions is an equal opportunity employer and applications from persons of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcomed.
Strategic Account Manager
Location/Division: External
REF: SAM003
Solutions Manager (Information Security)
Location/Division: Trustmarque House
REF: SM10510
Training Officer
Location/Division: Trustmarque House
As a sales organisation that is continually looking to improve our performance and processes, we are looking for a Trainer/Training Officer to enable us to bring our sales and skills training in house. The key priority for this trainer will be the design and delivery of sales training, building on solution sales training that has previously been delivered. In addition to formal classroom training, the trainer will also work with individuals to coach and improve performance on a daily basis. We are ideally looking for a trainer who is adaptable, and also able to deliver training in other areas – for example, soft skills such as time management, assertion at work and customer service, and potentially system and product training too. A background in the IT reseller/channel industry is helpful, but not essential.
If you have previously worked within sales, and have moved on to successfully deliver sales training and coaching, with demonstrable impact on organisational performance, you are likely to be a strong candidate for the role. We are a fast-paced organisation, and so the ability to take on information quickly, and organise it into a trainable format, will be essential. We have some existing training resource in-house, meaning that you will have support as required in learning internal systems & processes.
You will need to be a good networker, as you will need to build credibility and strong working relationships throughout the organisation, and particularly within the Sales teams. A recognised training qualification such as CTP, TAP or ITOL would be an advantage; demonstrable professional experience of training design, delivery and evaluation is essential. We are in the process of working towards Investors in People, and the planning and evaluation of training forms a key part of our strategy for achieving this – experience of training within an IIP context will be very helpful in this role, although is not essential.
This is a part-time role, working approximately 22.5 hours per week – we anticipate this being 3 full days, but can be flexible. The salary for the role is in the range £25,000 - £35,000 FTE, which would be pro-rated accordingly. You will be based at our office at Monk's Cross, York, with occasional travel to our London and Edinburgh offices.
Trustmarque Solutions is an equal opportunity employer and applications from persons of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcomed.
REF: TO110810Sales Support Administrator
Location/Division: Trustmarque House
Salary Range: £15,000 - £16,000
Job Type: Permanent
We are looking to recruit a Sales Support Administrator to work in our busy Sales Operations Support Team.
The function of the role is as a hybrid, balancing workload across the team to maximise efficiency and to provide contingency cover for team members. Main responsibilities of the role will include:-
• Preparing and dispatching quotations to the sales department.
• Handling and resolving account queries and requests within a specified service level agreement.
• Providing dedicated account support in absence of account managers.
• Creating price-files and distributing to customers and account managers
• Project work
• Contingency cover for permanent online customer support administrator
The successful candidate will ideally have at least two years administration experience, preferably gained within a Sales environment and have a basic understanding of the software licensing industry. The ability to prioritise workloads effectively and maintain a high work rate is essential, as is the understanding of the value of customer service. Competence in using Microsoft applications such as Word and Excel is also essential.
REF: SSA0015
