Desktop Solution Accelerator

Trustmarque’s Desktop Solution Accelerator programme helps customers define their desktop strategies, simplify desktop planning and application management as well as enabling flexible working and bring-your-own-device behaviour. The methodology adopted is business user centric with the technological architecture focused on end user application requirements in a mobile environment.

The Desktop Solution Accelerator is based on Microsoft technology including Windows 8 and application virtualisation through Microsoft and Citrix solutions. Organisations that have successfully completed desktop optimisation projects have enjoyed a reduction in on-going costs and a greater level of flexibility and scalability allied to Trustmarque’s experience in negotiating the most cost effective commercial terms.

Trustmarque is one of the UK’s largest Microsoft partners and is certified at the highest level with Microsoft gold accreditations across multiple technology areas. Microsoft technologies are widely used by both corporate and public sector organisations and often form a significant investment for any IT department. Microsoft’s solutions span multiple technologies providing everything from desktop and collaboration software to complex server solutions.

Trustmarque’s Microsoft consultants enable customers to reduce costs and extract more value from their Microsoft investments by:

• Business aligned
• Reducing operating costs
• Increasing efficiency & automation
• Improving services delivery

Trustmarque provides its customers with a range of professional services to assist with planning, design, implementation, optimisation and management of integrated Microsoft environments.  Working with customers at all levels, from straight forward skills supply or tactical support with a project component right through to full end to end strategic planning, implementation and management across major programmes of work spanning multiple projects.

These service offerings are defined into two areas, as below.

Tier 1 – Technology & Skills Supply

• Guidance
• Optimisation
• Engagement

 

Tier 2 – Integrated Solutions

• Integrated IT Service Management
• The Optimised Desktop
• The Dynamic Data Centre
• Enablement Support

 

“We have had really positive feedback from our users. Windows 7 allows them to work faster and more efficiently, and we are getting less support requests which is great. Also employees can now work from any location and their applications and configuration follows them around, which really improves the user experience. And, the fact that Trustmarque could configure the system for us as a service and through negotiated concessions with Microsoft has meant that we have not had to spend money on deploying an additional application management tool.”

Tom Unwin – Plymouth City Council’s Technical Architect